Reset the Portal Password

You must reset your portal password after the initial login.

Procedure

  1. Access the portal using the URL.
  2. On the login page, click Reset your password..
  3. On the Reset Password page, enter the email address used during registration.
  4. Click Send Password Link.
    An email is sent to your registered email address with a link to reset your password.
  5. Open your email, and click the link to reset the password.
  6. On the Reset Password page, review the Password Policy before choosing a password and perform the following:
    1. Type a new Password.
    2. Re-enter the password in the Confirm Password box.
  7. In the Personal Information section, perform the following:
    1. Enter your Last Name/Family Name.
    2. Specify your Date of Birth.
    3. Select your Country of Citizenship from the drop down list.
  8. Click Reset Password.
    Note: If you encounter any issues while resetting the password, contact administrator.